1. Introduction
Peaceful Haven ("we", "our", "us") respects your privacy. This policy explains how we collect, use and safeguard your information when you visit our website or play on our Minecraft server.
2. Information we collect
2.1 Authentication data
When you log in via Microsoft / Xbox Live, we receive and store:
- Your Minecraft username and UUID.
- Your XUID (Xbox user ID).
- Your public profile information (skin and avatar).
We do not have access to your password, email address or other private Microsoft account details.
2.2 Server activity data
- Chat messages and commands used, for moderation.
- In-game statistics such as playtime and blocks broken.
- Connection logs (IP address, login and logout times) for security and ban enforcement.
3. How we use your information
- Service provision: to let you access the server, verify your whitelist status and keep your progress.
- Security and moderation: to investigate cheating, harassment or other rule violations and enforce bans.
- Analytics: to analyse player statistics and improve gameplay balance, using aggregated data where possible.
4. Data sharing and third parties
We do not sell, trade or rent your personal information.
- Service providers: trusted providers such as hosting and DDoS protection, solely to operate the Services.
- Legal requirements: when required by law or in response to valid requests by public authorities.
5. Cookies and local storage
We use cookies and local storage to keep you logged in and remember your preferences. You can refuse cookies in your browser, but parts of the Site may not work properly.
6. Data retention and deletion
We keep your data while your account is active or as needed to provide the Services. To have your data deleted, contact our staff. Deletion may remove your in-game progress, rank and whitelist status. Some data, such as ban records, may be retained for legitimate security interests.
7. Children's privacy
Our Services are not directed to children under 13 and we do not knowingly collect their personal information. If you believe a child has provided us with personal information without parental consent, please contact us.
8. Contact us
Questions about this policy? Reach us through our community Discord.